Our Service For You


Complaints

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9am to 5pm.

Email: enquiries@legalombudsman.org.uk

Free Cauda Equina Enquiry

Call us free on
0800 234 3300

or enter your details below and we will be pleased to answer your questions and advise you of your options.

     

    All enquiries are completely free of charge and without obligation. We are here to help you, so if you have any questions please do get in touch with us.


    What Clients Say

    I would like to take the opportunity to thank you for taking on J’s case, for the comprehensive advice and also for keeping us regularly updated with regard to the progress. I would not hesitate to recommend you or the firm to anyone in the future.

    Mr B

    Julie and everyone at Glynns is amazing, they have been more like friends than solicitors and have helped me no end throughout my ordeal. I have had lots of medical advice from specialists which I am eternally grateful for which was all thanks to Glynns. I have to say I will actually miss my contact with Glynns when my case is over and would not hesitate to recommend them to other people who have been through a similar thing to me.

    Ms M

    Absolutely amazing, always available to talk, always kept informed every step of the way. Very supportive, efficient and knowledgeable. Thank you.

    Ms S

    Highly recommend Glynns Solicitors. Very sensitive on personal injuries. Explained everything.

    Ms B

    The service I have received from Chris has been absolutely outstanding. He has made a traumatic and painful situation more bearable through his constant support, advice and friendliness. Thank you

    Ms A

    Lucy, thank you so much for everything over the last five and a half years, I really appreciate everything you, John, Carolynne and Abdul have done to support me and make this as painless as possible and to help me secure a fair settlement.

    Mrs M

    A wonderful, helpful service. Great advice and lots of patience, I definitely made the right decision.

    Ms D

    I would like to take the opportunity to thank you for taking on J’s case, for the comprehensive advice and also for keeping us regularly updated with regard to the progress. I would not hesitate to recommend you or the firm to anyone in the future.

    Mr B

    Absolutely amazing, always available to talk, always kept informed every step of the way. Very supportive, efficient and knowledgeable. Thank you.

    Ms S

    Why Choose Us?

    Over 1,000 Cauda Equina Claim enquiries handled to date

    All initial enquiries are completely free of charge and without obligation

    Specialists in Cauda Equina Claims

    We have a range of funding options for you

    Part of Glynns Solicitors - specialist medical negligence claims solicitors serving England & Wales

    Our Expertise

    Law Society Accredited

    England & Wales

    We have specialist Cauda Equina Claim Solicitors ready and waiting to help you now, wherever you are located in England or Wales.

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